RoboBot Studio - Your fun is our goal!

Security systems

FAQs

Where can I check your Privacy policy ?
Inside each app you can read the privacy policy using the menu available in the command bar. Alternatively, you can consult our policies at the bottom of this page.

I changed my device, how do I retrieve upgrades and experience points that I had?
The easiest and safest way to do this is through the use of your personal account that you can create in the app Settings. Remember to log in in each device after you have created it in order to sync everything.
If this is not possible, please contact my support to support@robobotstudio.com they will try to check and restore your experience points and upgrades as quickly as possible.

I have purchased an upgrade but it isnt available in my app. What I have to do?
First, try to close and restart your app. If this doesnt work please send us an email to support@robobotstudio.com, we will check and restore your XP points or unlock the upgrade.
This problem could happen when there are connections error during the purchase.

Which languages are supported?
Most of our games and apps are available in English, French, Portuguese, Spanish, Italian, German, Chinese, Korean, Japanese, Russian, Arabic, Polish and Turkish. We are working on adding new languages.

Where can I download your apps and games?
Our apps and games will be made universally available in all platforms: Windows 10, Android and iOS. In the apps page, you can find indication for which platforms are currently available.

I found a bug, how do I report it?
Start the app. Access the menu information or launches the "Info" command in the base module. Send a support request describing the error, or use the bug button in the feedback page.